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Purpose of this Policy

This Privacy Policy explains how Vape Deals UK collects, processes, and stores your personal information when you interact with our wholesale website and services. It also explains your rights under UK data protection law. We are committed to protecting your privacy and handling your data responsibly.

Controller

Vape Deals UK is the controller of your personal data.

If you have any questions about this Privacy Policy or the way we handle your data, you can contact us at:

Email: sales@vapedealsuk.com
Phone: 07887 086727

Data We Collect

  • Your name
  • Business name and VAT details
  • Email address and phone number
  • Order history and account details

We collect data when you:

  • Register for a wholesale account
  • Place or attempt to place an order
  • Subscribe to our mailing list
  • Browse or interact with our website

Payment Information

We do not store financial details such as credit card or bank information. Payments are processed securely through trusted third-party payment providers.

How We Use Your Data

We use your personal and business information for legitimate purposes, including:

  • Processing and fulfilling your wholesale orders
  • Managing your account and verifying business details
  • Communicating with you about orders or enquiries
  • Sending updates and marketing communications (with your consent)
  • Analysing website usage to improve our services

Storing & Protecting Your Data

  • Your data is stored securely on servers located within the UK
  • We apply strict access controls, encryption, and security measures
  • Only authorised staff and service providers may access your data on a need-to-know basis
  • Paper records (if any) are stored securely and destroyed after the legal retention period

Data Retention

  • Electronic records are kept until you request deletion
  • Order and transaction records are retained for at least 7 years for legal and accounting compliance
  • After this period, data is securely deleted or anonymised

Sharing Your Data

We do not sell your data. We only share it when necessary to operate our business, including with:

  • Payment processors
  • Delivery and logistics partners
  • IT and hosting providers
  • Professional advisors such as accountants, insurers, and legal advisors

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data (data subject access request)
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data where legally possible
  • Object to or restrict processing of your data
  • Request transfer of your data to another provider
  • Withdraw consent to marketing communications at any time

Marketing & Opt-Out

If you sign up for marketing communications, you may unsubscribe at any time using the link included in our emails or by contacting us directly.

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website, along with the updated date.